Payment & Cancellation Policy –
My fee for an initial consultation is £125 (up to 60 minutes and includes a detailed clinic letter). My fee for a follow up consultation is £75 (up to 45 minutes).
Please note that even if someone else is paying your bill or you have private medical insurance, you are responsible for paying any charge which they do not pay.
You will be invoiced for the cost of your appointment after the appointment and all invoices are payable within 7 days.
I require at least 48 hours notice if you wish to reschedule or cancel your appointment without charge. For cancellations with less than 24 hours notice or if you do not attend your appointment, a cancellation fee of 100% of the appointment fee will be charged. For cancellations with more than 24 hours notice but less than 48 hours notice, a cancellation fee of 50% of the appointment fee will be charged. Please note that most insurers will not cover a cancellation fee so you would be invoiced directly.
Private Medical insurance
If you have private medical insurance, please contact your insurer before your initial consultation, to check the terms of your policy. I require your policy membership number and an authorisation code for speech therapy before your first consultation please. I am recognised by most of the private medical insurance companies by my full name: Victoria Spence.
My provider numbers are as follows:
If you use an insurance company not listed here and require information from me, please email me firstname.lastname@example.org.
Please note you are responsible for any fees not covered by your insurer.